play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6510239928
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, start by opening the app and entering your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the designated time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the active phone number. If your number has changed, send your updated KYC details via email to customer support, which will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app without any problems. This should ensure a smooth and enjoyable experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only cash out the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must save your Aadhar card, UPI, and all bank details within the app. Additionally, your Know Your Customer (KYC) details are also required to be fully completed and submitted. This information is necessary for a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can seek assistance from their customer care centre.
At play exchange, we provide a comprehensive library of star games, and we're committed to delivering exceptional customer support 24 hours a day, 7 days a week. Our multichannel support system includes live chat, email, and phone, ensuring that assistance is always just a click or a call away. In addition to our dedicated customer support, we also offer lucrative bonuses, promotional offers, and a loyalty program designed to reward our players. Our goal is to elevate your online casino experience at every step, making every moment count. Immerse yourself in the thrilling world of play exchange today and discover endless possibilities. Whether you're a seasoned player or a newcomer, our platform is designed to provide an unforgettable experience. With our cutting-edge technology and commitment to excellence, we're dedicated to delivering the best possible gaming experience, every time.
Players can also take advantage of our attractive promotions and loyalty programs, which provide various bonuses, free spins, and other rewards to enhance their gaming experience. These incentives are designed to make playing with us even more enjoyable and rewarding. Additionally, our dedicated 24/7 customer support team is always available to assist with any questions or issues that may arise, ensuring that players receive prompt and effective help whenever they need it. Whether it's a query about a game, a concern with a transaction, or simply a question about our services, our support team is committed to providing a prompt and helpful response to ensure that players can focus on what matters most - having fun and enjoying their gaming experience.